User Rank: Newbie
Joined: 7/15/2009
Posts: 1
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what should I do, because I have an error message LS CONFIG ERROR, when I put master cd, press print, it recognizes the label date cd, but after give me this message. Please help. i have vinpower burn tower. i have installed and reinstalled drivers, I don't know anymore where the problem and what to do.
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User Rank: Newbie
Joined: 10/22/2009
Posts: 1
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I had the same problem just now, and found that it was to do with the configuration of the disk labeller software that came in the package with my duplicator system. The software in question is called Lightscribe Template Labeller (v2.3). When you install it (Windows XP - it won't install on Windows 7 by the way) it asks at installation time which lightscribe drives you want to install for, you need to select the type of drive that will burn your discs and print their labels. I didn't know what that was and just went with the default selection since it was an LG drive and that's what's in my duplicator tower - but it turns out it was the wrong LG drive selected by default. I went through a whole round of creating my label, writing the generated label file to a CD on my PC, loading the CD with label file into my duplicator (which it happily accepted and copied onto its internal disk) and then tried to print the label onto a bunch of duplicator CDs, that's when I got the error and its not one of those listed in my duplicator manual. I had to completely uninstall the Template Labeller software and then reinstall it with the correct LG drive selected, then create and write another label file, load it onto my duplicator and try printing again, and voila that sorted it.
As an aside, make sure you pick just the one duplicator drive you intend to use, as selecting a group multiplies the generated label file by a factor of N, where N is the number of diferent types of drives you select at install time for the labeller software - clearly the generated label file is very specific to the drive that is doing the printing. My single drive label file came out at 17Mb.
Hope this may be of some help to you.
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