User Rank: Newbie Joined: 4/9/2011 Posts: 1
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I have an HP notebook computer with Windows XP Pro.
I mistakenly installed LightScribe a couple of years ago, not knowing what it was, as the software came bundled with my computer. Turns out, I don't have a LS compatible drive.
Something went wrong with Uninstall, and it has remained on my list of installed programs, and in my registry. I pretty much ignored it until recently, when I tried to run some CD-labeling software, which keeps generating error messages owing to the LightScribe installation.
I'd like to get it completely off my system. I thought maybe if I tried reinstalling it, I might be more successful at uninstall (although I'm not sure what went wrong last time).
The version that came bundled with my computer (in the SWSetup folder) is:
LS_HSI.msi Version 1.4.67.1 Installer,MSI,Database
The version I currently have installed (via Add/Remove Programs) is:
LightScribe System Software 1.10.19.1
I don't recall when or where I got the upgrade.
In any case, when I try to uninstall it, I get a message,
"The feature you are trying to use is on a network resource that is unavailable"
"Click OK to try again, or enter an alternate path to a folder containing the installation package 'LS_HSI.msi" in the box below. "
When I browse to the folder containing the v.1.4 software, it fails, and says "Try to find the installation package 'LS_HSI.msi' in a folder from which you can install LightScribe System Software 1.10.19.1 "
Is there anywhere I can find Legacy versions of this software to try a fresh install, then uninstall; Or is there some other way I can scrub it from my system. .
Thanks very much.
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User Rank: Power User Joined: 10/19/2010 Posts: 435
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From reading your post I would think your best path of action would be to try the freeware version of Revo Uninstaller. The CNET Download.com site is a good trusted source for the download. Just make sure you are not redirected to some bogus utility site.
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