User Rank: Newbie Joined: 9/28/2008 Posts: 1
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Two questions: 1. I have attempted to burn two DVDs and get the same "error" both tries. A blank band approx 1/4-1/3 of an inch wide around the outter edge of the disc. I first noticed this after using Nero 8 (Cover Designer version 3.3.3.0). I attempted to burn a different design using the Light Scribe Template Labler (version 1.10.23.1) which I had just downloaded. I got the same blank area/band around the outter edge of the disc. The rest of the design looked good. 2. When I check the version of LS Template Labeler software in the program (Help, About) it returns as Ver 1.10.23.1. When I go to the website and check for updates I find that the version is given as 1.14.25.1 as of ten minutes ago. So I downloaded it, installed it, rebooted and still the Help/About lists the version 1.10.23.1. Whats up?? I also notice that there are references to being sure that Full mode is selected. I cannot find that in either Nero 8 or LS Template labeler. Where is it found?
My system is an HP m9150f I replaced the PSU and graphics card otherwise it is stock standard.
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User Rank: Power User Joined: 6/10/2008 Posts: 142
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I recommend that you check if there is a firmware update for your optical drive. Firmware updates help correct problems and improve drive performance, including better media recognition and burn quality.
Please see the attached image. This problem was solved by installing the firmware update.
File Attachment(s):
SH-S162(1).png (198145 bytes)
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