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User Rank: Newbie
Joined: 7/14/2008
Posts: 1
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I can get the simpler label to work. but when I go to print on the template software, I get the following error every time regardless of what I do. I have even reloaded the software after deleting the old ware.. Could not load file for printing(file does not exist) suggestions?
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User Rank: Advanced
Joined: 4/16/2008
Posts: 36
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Hey Aardvark, This problem occurs because an apostrophe has been used in the user's name. The Template Playlist application will eliminate this problem and allow you to dump filenames/tracks/playlists into the Template Labeler as well. Ask for it in our contact Link below. http://www.lightscribe.com/contactwm.aspx Let me know if you found this useful Best Regards, Joshua Stevens (Lightscribe Technical Support)
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User Rank: Newbie
Joined: 7/10/2009
Posts: 1
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In your reply below I did as you suggested I removed all Aspostrophes from my user name as well as from the computer name, restarted my computer and still same reply, the progress bar will go to about 75% before giving me the error message. The web site you suggested below is not available and when I searched the site for Template Playlist application all I got was 2 tricks and tip text files. I am down to my last effort so any help will be appricated Tankerman This problem occurs because an apostrophe has been used in the user's name. The Template Playlist application will eliminate this problem and allow you to dump filenames/tracks/playlists into the Template Labeler as well. Ask for it in our contact Link below. http://www.lightscribe.com/contactwm.aspx
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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Hi Tankerman  !
The Template Playlist Beta is at:
http://www.lightscribe.com/downloadSection/pse/
However:
How I create Labels Containing a Track List
I've put together some stuff I use to create CD Labels.
- I wrote up the procedure I use in a PDF File.
- I make PDF Files of any Documentation I create.
- I include an "Additional Stuff" Folder which contains anything I create while developing My Custom Templates.
- I created ZIP Files for 6 Windows Vista "Right-Click" Commands I developed to support this and other procedures I use.
- I "ripped off" the "Template Playlist Beta" "Full" and "Half" Disk Templates; fixed them and create a ZIP File of the two templates.
- I have a PDF that contains "Template vs. Simple Labelers" - a comparison of what is the structure of each template.
- I have found 5 FREE Tools I use for development, and have more I am testing.
- I have a PDF which contains a "Mini Resume" and a lot of "LightScribe Stuff"
- I've researched.
- I continually develop PDFs on the Tools I use for development.
- I have developed 110 Custom Templates for the Template Labeler.
- I have developed 5 collections of Images.
- I have developed a New Custom Wedding Template for one Forum User and I did one for another Forum User.
- I fixed one LSL File for another User by changing a White Outline of some Text to Black.
- I have created Previews of all my Custom Templates and Images and have Catalogues of both as PDF Files.
- I have created 173 ICONS and a PDF Preview.
- I have developed 4 Test "borders" for the Simple Labeler.
- I tend to concentrate on Filling the entire disk surface especially with TEXT, Bold, Outline, White Text, and More Font Control.
- I have all this and more in My MS Office Live Workspace and on My Windows Live Skydrive.
- I have just finished writing a Newsletter about what I've been doing and 2 other FREE Programs I've been researching.
- 105 Forum Users have taken my offer.
Send me a Private MESSAGE containing:
- Your correct E-mail Address (Required to send links);
- Your full name (For my records); and
- A nickname you use (For my records).
I am retired on a disability, and I do this TOTALLY FREE.
I also try my best to keep E-mail Addresses confidential. I use "Blind Carbon Copies" when I send out anything.
I only occasionally send out Special Notifications, if I do something major.
The only "COST" is your E-mail Address which is REQUIRED both My MS Office Live Workspace and My Windows Live Skydrive to allow access to the stuff I've developed.
I just found out that:
If an Editor or Viewer forwards their E-mail "Invitation" to someone else, that person can use the link in the sharing "Invitation" to view a read-only version of my content.
Rev. 2009-07-10 09:00
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User Rank: Newbie
Joined: 8/13/2009
Posts: 4
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Hi,
My name is Andrei, I'm tech
support at SySTOR Systems Europe, and I'll be glad to help you, because
many clients encountered this issue. Here it is :
1.First of all, before installing the LightScribe software, please
make sure you log out of your user and login as Administrator,
otherwise you will encounter issues with the LightScribe Host Drivers .
2.Insert the CD you received with the duplicator, in the optical
drive of your computer, and run the setup file (for ours, is LightScribe Setup_ IDESelected_ v20.exe )
3.Check I Accept, click Next , enter your identification details and the product key (you find it printed on the disc) , click Next.
4.Next windows shows you two panels with drive models. On the left
there are the supported drives, on the right panel you have the drives
you selected (“your selected drives”). Remove everything from the right
panel, excepting the DVD LightScribe burner model that your duplicator
has ( for example, you will leave there only the LG GH22LP20.IDE 162 if that's the drive that equips your duplicator).
If you are not sure that your drives are LG GH22NP20, you can ask your tech support. Then click Install.
5.While installing, other small programs will
install too (the LightScribe host software, the actual LightScribe
service that is needed in order to be able to burn LSI images.
When everything is installed, please restart your computer and run LightScribe Template Labeler .
6. In the first screen of LightScribe Template Labeler, select a template for your disc. When everything is done, click Next > . On the second screen, you can customize the template as you wish, add pictures , add text. When everything is done, click Preview and Print .
7.Another window will pop up , the LightScribe Print Options. Chose your contrast level and disk background, and then click Print. You will get a window called “LightScribe image (.lsi) file destination folder . Navigate to the location in your computer where you want to save your image file, type the name of the image file, and click Save.
8.For the next step, you will need to burn the image file you just
created to a blank disc. Do that using any burning program, and burn
the .lsi file as any other data .
9.Insert the disc you just created in your duplicator’s source drive
(usually the first drive, counting up to down) , then make sure that
drive is selected as Source drive ( navigate through your duplicator’s menu to the Select Source option , and chose Channel 00 ) .
10.Navigate to second option ( Print ) , press ENT,
then the name of the lsi file will be shown on the duplicator’s
display. Confirm the selection by pressing ENT , and then you’ll get
the “Waiting for blanks” message . Insert ONLY
LightScribe discs, with the label side facing down (so the data side
facing up, backward as you usually insert a disc into a drive) , and
again confirm with ENT.
11.The printing process will start.
I hope this will help most of the people who encountered problems with the LightScribe technology drivers over Windows XP.
http://duplicator4all.wordpress.com/
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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i have downloaded all software from lightscribe, including a few designs. am able to select design, add text, but when i go to "preview and print " nothing works. will not let me select color, no preview is available and no print option is available. this part of the program just appears dead....please advise...this is the third time i have downloaded this software. ( also removed older downloads before downloading new ) thank you, todd.001
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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Hi todd.001  !
Do you have a LightScribe Drive?
Is it recognized?
Can you provide more info?
System?
Model of Drive?
Connection method?
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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thank you for your help...i do not know what a lightscribe driver is. i purchased a hpdvd1170 dvd burner about a week ago...installed fine...system recogonizes it...i have windows xp with service pac 3 on a compaq presario SR1426NX. have downloaded from the lightscribe site several times...nothing seems to download or work correctly...please advise ... thanks again todd.001
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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Hello again todd.001 !
The only other thing to ask about are:
- .NET V2.0 or newer (I think it's at V3.5+)?
- Latest version of the C++ Runtime Library?
Both can be downloaded from Microsoft website.
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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i have net 3.5 version...just updated microsoft visual c++ redistributable.. i will try downloading again... i am also running mccaffe spyware detector...i suspect that it is not letting download come through , even when i "turn it off " i suspect that is running in the background. thank you again, todd.001
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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I use McAfee Security Software as well.
I have never had a download problem.
If you think it may be interfering,
- Turn Security off;
- Restart;
- Download;
- Disconnect from network;
- Try the Install;
- Try to label;
- Restart;
- Turn Security on;
- Restart;
- Try to label again, if the program installed;
- Reconnect the network
- Try to label again.
This can help identify if it is the Security or the Network.
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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i tried turning off spyware detector and re- downloading....didn't help...what downloads is a shell containing an overview of lightscribe. not the controller package. when i go back to lightscribe site, i download a labeler package...this downloads and resides inside the shell insead of alongside it..( no seperate icon for starting program.) when i access the shell label program it opens showing the lable program that i have chosen . it will let me pick a design, add text w/ any font available, etc but when i push next ( preview and burn ) nothing happens, no acess to any function.....i don't think it's loading the entire package of software... i have downloaded other programs within the last 24 hours and all worked exactly as they should..downloaded, opened and ran just fine...it just seems to be the site provided by lightscribe....i have looked to see if these software programs are available on disc so that i could purchase and load them, but no luck yet... again , i appreciate your help, and apologize for talking your ear off todd.001
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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The first thing to download and run is the LightScribe System Software (No Icon - Runs as a system service.
This doesn't require a restart unless the Diagnostic says there is a problem.
Second, the Diagnostic Utility (Should be the same version as the LSS - a matched set)
Run the DU to make sure install goes correctly and should find your drive(s) and any mounted media (this has a Desktop icon).
Next, install the LS Template Labeler or Simple Labeler (these have icons too).
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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thank you, i will give it a try..and will let you know. todd.001
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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have done as you instructed. results: the overview is a stand alone icon, opens with a click. the overview information that was inside when opened has been replaced with labeler....same problem. labeler does not have a stand alone icon diaganostic does not have a stand alone icon. the first time i downloaded items i used run...diagnostics and labeler were nowhere to be found. only the overview shell and icon, and when opened it revealed the labeler. no sign of diagnostics. the second time i downloaded these items i used save/ run. the diagnostics and labeler were placed in "my documents" when transferred to my desktop but they were not stand alone icons. when opened all that appeared was "run" which reloaded them...same thing ...no luck.... i have also lowered internet security a bit thinking that this was interfering with downloads....didn't seem to help.... i appreciate greatly the time that you have spent investigating my little problem..i would like to say that if could return the favor, i would....but being dain brameged, i do not suspect that my help would be needed...again thank you very much... todd.001
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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Hi todd.001 !
I have a little more information that may help.
I am running Windows Vista Home Premium SP1+ (32bit/64bit - (86) is for 32bit)
The LightScribe installs generated the following:
- Volume in drive C is DISK_1
- Volume Serial Number is 2000-BE56
- Directory
- C:\Program Files (x86)
- \LightScribe
- \LightScribe\common\Qt
- \LightScribe\SimpleLabeler
- \LightScribe\SimpleLabeler\content\html
- \LightScribe\SimpleLabeler\content\html\help
- \LightScribe\SimpleLabeler\content\html\help\images
- \LightScribe\SimpleLabeler\content\html\userMessages
- \LightScribe\SimpleLabeler\content\images
- \LightScribe\SimpleLabeler\content\images\animations\swoosh
- \LightScribe\SimpleLabeler\content\images\borders\fullsize
- \LightScribe\SimpleLabeler\content\images\borders\metadata
- \LightScribe\SimpleLabeler\content\images\borders\thumbnails
- \LightScribe\SimpleLabeler\plugins\accessible
- \LightScribe Diagnostic Utility
- \LightScribe Template Labeler
- \LightScribe Template Labeler\plugins\accessible
- \LightScribe Template Labeler\plugins\imageformats
- \LightScribe Template Labeler\templatelabeler\content\help\ara
- \LightScribe Template Labeler\templatelabeler\content\help\chs
- \LightScribe Template Labeler\templatelabeler\content\help\cht
- \LightScribe Template Labeler\templatelabeler\content\help\csy
- \LightScribe Template Labeler\templatelabeler\content\help\dan
- \LightScribe Template Labeler\templatelabeler\content\help\deu
- \LightScribe Template Labeler\templatelabeler\content\help\ell
- \LightScribe Template Labeler\templatelabeler\content\help\enu <= English
- \LightScribe Template Labeler\templatelabeler\content\help\esn
- \LightScribe Template Labeler\templatelabeler\content\help\fin
- \LightScribe Template Labeler\templatelabeler\content\help\fra
- \LightScribe Template Labeler\templatelabeler\content\help\heb
- \LightScribe Template Labeler\templatelabeler\content\help\images
- \LightScribe Template Labeler\templatelabeler\content\help\ita
- \LightScribe Template Labeler\templatelabeler\content\help\jpn
- \LightScribe Template Labeler\templatelabeler\content\help\kor
- \LightScribe Template Labeler\templatelabeler\content\help\nld
- \LightScribe Template Labeler\templatelabeler\content\help\nor
- \LightScribe Template Labeler\templatelabeler\content\help\plk
- \LightScribe Template Labeler\templatelabeler\content\help\ptb
- \LightScribe Template Labeler\templatelabeler\content\help\ptg
- \LightScribe Template Labeler\templatelabeler\content\help\rus
- \LightScribe Template Labeler\templatelabeler\content\help\sky
- \LightScribe Template Labeler\templatelabeler\content\help\sve
- \LightScribe Template Labeler\templatelabeler\content\help\trk
- \LightScribe Template Labeler\templatelabeler\content\templates
- \LightScribe Template Labeler\templatelabeler\content\templates\backgrounds
- \LightScribe Template Labeler\templatelabeler\content\templates\thumbnails
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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my apologies, but i am but a novice at this to say the least....i have no idea what this is...nor how to apply it... thank you
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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went to properties/copied to notepad / sent copy to c drive .....stuck ...need to understand how to load /run program ... this is cool and intimidating at the same time don't know how to thank you for your efforts except to say thank you again.......... todd.001
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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I'm sorry, I didn't really explain what I posted very well!
It is a list of the Folders generated by a LightScribe install.
If you examine your hard drive (C , you should wind-up with these Folders.
In them are all the Executable Files, like the Diagnostic Utility and the Template Labeler as well as all the LS Templates (the last few Folders) "templates", "backgrounds", and "thumbnails" from the LS Website.
You can "Right-Click" on any .EXE File (Executable) and do a "SendTo" "Desktop (create shortcut)" and put a shortcut to the Executable on your system's Desktop.
This might be needed, if the install failed to do it.
As I said before, the LSS is a service and as such it is NOT an Executable File and doesn't have a shortcut (it starts when the system starts or if you or a new install does so).
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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thank you, i will try... from: roy fredrickson 4416 w. red bud drive peoria, il. 61604. 309-363-6580 todd.001@comcast.net
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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no luck getting them to my c: drive, you are working with an idiot here..... thanks again todd.001
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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highlighted files, na g-mail fowarded g-mail ot my e-mai saved file to c: drive created shortcut, re- downloaded lifhtscripe program/diagnostic tools, labeler...still nothing works....the files i downloaded wont open with lightscribe....what next ??? still need your help of possibe am about ready to give up, and return my hpdvd1170 if possible...all i wanted was to be able tp lightscribe a few disks...nothing shoule be this difficult........ thank you todd.001
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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I have your E-mail Address, so I'll send you an "Invitation" to My Skydrive.
Under Public -> 01-Downloads, you'll find all the OLD LS Software I've saved since V1.14.32.1.
You can then download and try any version you want.
It has run on my Vista system without trouble, so it should be OK.
If any of it does the same thing, something may be wrong with your system even if only slight.
You may have to take it to the Geek Squad at Best Buy and have it checked.
I let them do my system back in 04/2008 and it hasn't given any serious problems.
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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thank you, have just upgraded windows installer package for xp3 thinking that this might be the problem...downloaded lightscribe system software, diagnostics, etc for the 15th time....(at least)....still the same problems.....it would sure be nice if lightscribe was sold on cds...just load and use....i've read a lot of posts of people with problems and downloading lightscribe apps....this cd idea would help a great number of people , any idea why they don't offer this as an option ?....... anyway....thanks again for bailing me out......never been so frustrated with a product in my life..... countless hours , not to mention the time you have invested....why do you do this so graciously ??? i for one am glad that you do, your friend, roy fredrickson todd.001
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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Let me know if you still have a problem, I could burn a DVD of My Distribution Disk and mail it to your snail-mail address. If you can't use a DVD, I could make it 2 CDs.
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User Rank: Intermediate
Joined: 9/24/2009
Posts: 13
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just wanted to say again how much i appreciate your wisdom and your willingness to share it with others, including people like me who are very close to being computer illiterate. you were a great help to me. thank you very much todd.001
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